ReelCue — Support

Teleprompter & video recorder for iPhone

Need help, found a bug, or have a feature idea? Email support@kunalrakhe.com and we'll get back to you, usually within two business days.

Getting started

Frequently asked questions

Where are my recordings saved?

Inside ReelCue on your iPhone. Turn on Auto-save takes to Photos in Settings to also copy each take to your photo library, or share a take from Manage Script.

How do I record in landscape for YouTube?

Leave Orientation on Auto (the rotation button on the prompter screen) and turn your phone sideways; it follows the phone even with the iPhone rotation lock on. Or lock it to Landscape. The script stays centred with the controls in columns on each side.

Can I control the prompter with a remote?

Yes. Bluetooth page-turner remotes, foot pedals and keyboards work: play/pause, page back and forward, speed, and record.

How does the free trial work?

Tap "Start 3-day free trial" on the welcome screen. It is free, unlocks everything for 3 days, and ends by itself; nothing is charged and there is no subscription. After that, ReelCue Lifetime is a one-time purchase that unlocks the app for good.

How do I restore my purchase?

On a new iPhone or after reinstalling, sign in with the same Apple Account and tap Restore Purchases, on the welcome/paywall screen or in Settings (gear icon) under ReelCue Lifetime. Lifetime is restored instantly, and your trial keeps its original dates. Reinstalling does not restart the trial.

Do I need an account?

No. ReelCue has no accounts and no servers. Your scripts and videos never leave your phone unless you share them.

Privacy

ReelCue collects no data. Read the privacy policy.